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Managing the Impact of Privacy on Business
Speaker:
Rebecca Herold
Owner & Principal
Rebecca Herold, LLC
Presentation Overview:
Privacy and trust are essential to maintain good relationships with customers, employees and business partners, as well as to comply with the growing number of privacy regulations worldwide. Addressing privacy touches all facets of an organization, including business operations, websites and services, back-end systems and databases, communications with third parties, customers and service providers, and legacy systems. This workshop will address these issues, explain practical steps for structuring an effective privacy governance program based on a privacy impact assessment, engage participants in case studies to help reinforce the concepts, and create action plans that apply to your own organizations that you can take back to the office and utilize. Participants will leave with a better understanding of privacy implications and impacts, as well as with practical steps to take to integrate privacy and related regulatory requirements into your business plans.
Time-Based Objectives:
Day One
Key Objectives:
- Significant privacy-related U.S. and
international laws that impact business
- Sample privacy noncompliance litigation cases
- Chief Privacy Officer qualities and goals
- How to conduct a Privacy Impact Assessment
- When to use Privacy Enhancing Tools (PETs)
- How to avoid privacy-inhibiting technology
- Privacy awareness and training methods
You Will Leave With:
- Knowledge and understanding of the components of an effective privacy governance program
- Knowledge of U.S. and internatioal privacy-related laws
- Knowledge and understanding of how to perform a Privacy Impact Assessment
- Privacy action plans for your organization
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- Major U.S. privacy-related laws and regulations overview (HIPAA, GLBA, COPPA, etc.)
- International privacy laws and related business issues (EU Data Protection Directive, PIPEDA, OECD, etc.)
- How to perform a Privacy Impact Assessment (PIA)
- Customer relationship management and privacy
- Building a Personally Identifiable Information (PII) inventory
Day Two
- Customer privacy policies
- Employee privacy policies
- Privacy awareness and training strategies
- Building privacy into business processes and applications
- Privacy tools (privacy seals, cryptography, P3P, EPAL, etc.)
- Privacy resources (URLs, books, organizations)
Prerequisites: Possess an understanding of their business environment, goals and industry.
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